Support
Need help with Up For It? We're here for you. Find answers below or reach out directly.
Email Support
For account issues, verification, reporting, or general questions.
support@upforitt.com arrow_forwardResponse Time
We aim to respond to all inquiries within 48 hours during business days.
Safety Concerns
For urgent safety issues, include "URGENT" in the subject line and we'll prioritize your case.
Report a safety issue arrow_forwardFrequently Asked Questions
How does identity verification work?
We require a quick selfie alongside a government-issued ID. Our team reviews each submission to ensure the person in the selfie matches the ID. This keeps the community safe and bot-free. Verification usually takes a few hours.
How do I delete my account?
Go to your profile settings in the app and tap "Delete Account." Your data will be removed within 30 days. You can also email us at support@upforitt.com and we'll handle it for you.
Is my location shared with others?
Your approximate location is shown on the map to help people find nearby hangouts. You can control location sharing from your device settings. Precise coordinates are never directly exposed to other users.
What is the onboarding fee?
A one-time onboarding fee ensures that everyone in the community is serious about meeting up. It helps us maintain a high-quality, spam-free environment. The fee covers lifetime access.
How do I report someone?
Tap on the user's profile in the app and select "Report." You can choose from several categories. For urgent safety matters, email us with "URGENT" in the subject line.
What age is required to use Up For It?
You must be 18 or older to create an account. Age verification is part of our onboarding process to ensure a safe community.
Privacy & Legal
Read our Privacy Policy to understand how we collect, use, and protect your information.